You’d Better Be Kind When Giving Tech Support to Your Mom

Just think about how the younger generation might treat you!

Mother and daughter
My mom and I, 2019

Me, I’m starting to lament pushing my mom to up her game. Look, she’s 79, and as bright and energetic as anyone half her age. But let’s face it, if you never even cared to know how to use a TV remote, chances are today’s tech is way over your head.

My mom’s new iPad
  • Press settings (as if she could do anything other than press?)
  • Find Join Network
  • Find 4ADF740
  • Press 4ADF740
  • Type password: 123456789
  • Press Enter

What do you know, my good deed led to this request from my mom: “Could you help my friend Maria set up her iPad?”

“I’d be glad to, mom,” I heard myself answer. After all, how can I say no to my mom, who gave me life and is the most generous and loving person in the world?

Plus I’m proud of her. She’s finding interesting videos all by herself on YouTube now, positioning herself nicely on the screen while on Zoom and using the mute/unmute function proficiently. And helping her tells me exactly why my 25-year-old-son takes so many deep breaths when I ask him to help me with my tech issues.

One more tech support anecdote:

I had to show and explain to my


FYI: My mom gave me permission to publish this post.

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